Client reviews



What our clients say
Real experiences from the families, businesses, and individuals we’re proud to serve.
Rated 4.9 out of 5
Based on 50+ reviews
Karson was a great agent/insurance advisor to work with when my family and I were looking for a different bundled homeowners and auto insurance provider. He was incredibly responsive and able to provide multiple quotes, along with sound advice to help me better understand the right choice for coverage. At a time when many homeowners face limited options due to insurers no longer providing coverage for California residents I felt a sense of security working with Kwan insurance.
Tiffany Zendejas
3 months ago
It was wonderful to have an agent like Karson Kwan, experience, friendly and patient, I’m absolutely delighted working with him. 😁
A F1
3 months ago
I met Karson at a car event and after my initial conversation appreciated his expertise in automotive insurance. I had 4 cars insured with AAA and was unsatisfied with the inconsistent agent contacts available to help me navigate and optimize my insurance coverages.
After formally meeting with Karson and going over all my coverages, I have move not only my auto coverages but also home and umbrella coverages. I now consider Karson as part of my financial planning team. I couldn't be any happier I made the move.
Gregg Medaglia
3 months ago
I called Kwan Insurance Services for the first time 2 weeks ago to inquire about getting insurance for a new house after my current insurance company of over 30 years declined to offer new coverage. Kwan provided what I needed within hours, at a very competitive rate. Kwan was responsive, professional and a pleasure to work with. They provided the necessary to my mortgage broker to make my purchase as smooth as possible. In an era of major insurance services cutback, Kwan is a pleasant exception.
Henry Chik
3 months ago
Kaman
4 months ago
Karson was amazing to work with. Super fast to respond on all platforms (calls, emails, texts) and extremely thorough. He helped me find home insurance that saved me hundreds of dollars compared to my previous policy. I also switched my auto insurance to him, and he clearly explained the discounts available. By bundling, he was able to lower my overall costs even more. Excellent service and great savings!
Sarah Y Kim
5 months ago
ATTENTIVE, CARING AND KNOWLEDGEABLE! I have bundled auto, home and personal property with Karson. A fine gentleman and good agent!
Pete Monillas
5 months ago
Jinhua Song
5 months ago
Showing 9 - 16 of 65 reviews
Featured story
Hear how clients trust Kwan Insurance to guide them through important decisions
“Kwan Insurance gave me the confidence to grow my business — they handled everything clearly and saved us money.”
I switched to Kwan after a recommendation and haven’t looked back. Their team walked me through the policies, matched coverage to our real needs, and made renewal simple each year. Friendly, responsive, and professional — exactly what a small business needs
William Simons
Owner, BrightLeaf Café (San Ramon, CA)
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Personalized CoverageFamily-Owned Care
0
Years
In the industry
0.9
Rating
Based on 50+ reviews from real clients

