Client reviews



What our clients say
Real experiences from the families, businesses, and individuals we’re proud to serve.
Rated 4.9 out of 5
Based on 50+ reviews
Karson was readily available and so helpful during this most recent claim we had to file. He stayed on the phone with my mom throughout the entire accident until it was all sorted out, and checked in after to make sure the claim was moving along. We really feel well taken care of like family, and trust Karson 100% with our insurance needs. Highly recommend!
Sally Liu
9 months ago
It's hard to get a new homeowners insurance policy in California now as all big insurance companies have stopped giving new policies, considering California is at high risk of wildfires. Karson was amazing to get me an affordable homeowners insurance policy within the same day.
ajay soni
9 months ago
Karson was referred by a friend for insurance to replace a non- renewal policy. Karson was knowledgeable, efficient and detail. Within a day, he was able to send me a quote and a new policy. Very impressive indeed.
mokeic
9 months ago
Bonnie H
10 months ago
Mr. Kwan is trustworthy. He never makes empty promise.
george wong
6 years ago
Karson & Victor made insurance swapping such a breeze. They are so knowledgable and responsive. They made insurance terms easy to understand. Karson checked a multitude of options and made a suggestion on which carrier would be best for me. I would definitely recommend him to run a quote for anyone in the market or who is looking for lower rates. KIS saved me over $1200 annually from a different carrier!
Andrew Hwang
4 years ago
Victor, the Principal, is very experienced in all kinds of insurance. He and his team found us the right homeowner and auto insurance. Great service and reasonable costs. Highly recommended.
SDCV
6 years ago
I've been using Kwan Insurance Services for years now. They have always been incredibly helpful whenever I've had an incident. Most recently, Victor provided exceptional service and had a quick turnaround time when I inquired regarding my multiple policies. I can tell they have many years of collective experience and I would highly recommend them for anyone looking for a one stop shop for all of their insurance needs!
Tanner Spott
6 years ago
Showing 57 - 64 of 65 reviews
Featured story
Hear how clients trust Kwan Insurance to guide them through important decisions
“Kwan Insurance gave me the confidence to grow my business — they handled everything clearly and saved us money.”
I switched to Kwan after a recommendation and haven’t looked back. Their team walked me through the policies, matched coverage to our real needs, and made renewal simple each year. Friendly, responsive, and professional — exactly what a small business needs
William Simons
Owner, BrightLeaf Café (San Ramon, CA)
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Personalized CoverageFamily-Owned Care
0
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In the industry
0.9
Rating
Based on 50+ reviews from real clients

